Privacy Policy

Privacy Policy

Last Updated: May 2026

At Matlacha Menagerie, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

Name
Email address
Phone number
Billing or shipping address
Payment details (processed securely through our payment provider)

Automatically Collected Information

When you browse our website, we may collect:

IP address
Browser type
Device information
Pages viewed and time spent on the site

This helps us improve website performance and customer experience.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about purchases or inquiries
Provide customer support
Improve website functionality and user experience
Send updates or promotions (only if you opt in)

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments are processed through secure, PCI‑compliant third‑party providers.
We do not store your full credit card information on our servers.

4. Cookies & Tracking Technologies

Our website may use cookies or similar tools to:

Remember your preferences
Improve site performance
Analyze website traffic

You can disable cookies in your browser settings, but some features may not function properly.

5. Sharing Your Information

We may share limited information with trusted service providers who help us operate our business, such as:

Payment processors
Shipping carriers
Website hosting and analytics services

These partners are only permitted to use your information as needed to perform their services.

6. Data Protection & Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse.
However, no online system is 100% secure, so we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to: